Terms of service

Terms & Conditions

SECTION 1 – ELIGIBILITY & ACCOUNT

By using this website, you confirm that you are at least the age of majority in your country or have obtained permission from a parent or legal guardian to use our Services.

You agree to provide accurate, complete, and current information for all purchases and account details.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 – PRODUCTS

We strive to display and describe our products as accurately as possible. However:

  • Product colors and appearance may vary depending on your device or screen settings.

  • Product descriptions, specifications, and availability may change without prior notice.

  • We reserve the right to limit, modify, or discontinue any product at any time.

  • We do not guarantee that our products will meet every individual's subjective expectations.

SECTION 3 – ORDERS

All orders are subject to acceptance, verification, and product availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer, household, or geographic region.

Once an order has been confirmed, modifications or cancellations may not be possible.

All purchases are subject to our Refund Policy.

SECTION 4 – PRICING & PAYMENTS

  • Prices may change without prior notice.

  • Applicable taxes, shipping charges, customs duties, or import fees may apply depending on your location.

  • You agree to provide valid payment information and authorize us to charge your selected payment method.

  • Rotoccure is not responsible for customs duties, import taxes, or additional governmental charges imposed by your country.

SECTION 5 – SHIPPING & DELIVERY

We ship to customers worldwide.

Delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather conditions

  • Government restrictions

  • Any circumstances beyond our reasonable control

Risk of loss and ownership transfer to you once your order has been shipped.

SECTION 6 – INTELLECTUAL PROPERTY

All content available on this website—including but not limited to text, graphics, logos, product images, videos, branding, and website design—is the exclusive property of Rotoccure, a brand owned and operated by LuckySpike LLC, and is protected by applicable intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Republish

  • Use any content for commercial purposes

without our prior written consent.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

Our website may provide access to third-party websites, tools, or services.

We are not responsible for:

  • Their content

  • Their accuracy

  • Their availability

  • Any purchases or transactions made through those third parties

Your use of such services is entirely at your own risk.

SECTION 8 – SHOPIFY RELATIONSHIP

This store is powered by Shopify to facilitate our online commerce platform.

However:

  • All products are sold directly by Rotoccure, a brand owned and operated by LuckySpike LLC.

  • Shopify is not the seller of our products.

  • Shopify is not responsible for product quality, order fulfillment, customer support, warranties, refunds, or disputes arising from purchases made through this website.

SECTION 9 – PRIVACY

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

By using our Services, you consent to our collection and use of your information as described in that policy.

SECTION 10 – FEEDBACK

If you submit reviews, testimonials, suggestions, ideas, or other feedback:

  • You grant Rotoccure and LuckySpike LLC a worldwide, royalty-free, perpetual license to use, reproduce, publish, and display such content for business, marketing, and product improvement purposes.

  • You confirm that your submissions are truthful, lawful, and do not infringe upon the rights of any third party.

SECTION 11 – ERRORS & ACCURACY

We reserve the right to:

  • Correct typographical errors

  • Update product information

  • Modify pricing

  • Cancel orders when necessary

without prior notice, including after an order has been placed.

SECTION 12 – PROHIBITED USES

You agree not to use this website for:

  • Illegal or unlawful activities

  • Fraudulent conduct

  • Violating intellectual property rights

  • Uploading malicious software or code

  • Spamming or disrupting our Services

Violation of these Terms may result in immediate suspension or termination of your access.

SECTION 13 – TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, if we believe you have violated these Terms or applicable laws.

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of our website or Services.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LuckySpike LLC, its affiliates, employees, officers, and the Rotoccure brand shall not be liable for:

  • Indirect, incidental, special, or consequential damages

  • Loss of profits, revenue, or business opportunities

  • Loss of data

  • Damages resulting from the purchase or use of our products or Services

SECTION 16 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless LuckySpike LLC, its affiliates, officers, employees, agents, and the Rotoccure brand from any claims, liabilities, damages, losses, costs, or expenses arising out of:

  • Your violation of these Terms

  • Your misuse of our Services

  • Your violation of any applicable law or third-party rights

SECTION 17 – GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

SECTION 18 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Any changes become effective immediately upon publication on this website.

Your continued use of the website following any updates constitutes your acceptance of the revised Terms.

Company Information

Rotoccure is a brand owned and operated by LuckySpike LLC, a limited liability company organized under the laws of the State of Wyoming, United States.